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The impact of social media on advertising products/services

Updated: Nov 20, 2023


Author of the article

Author: Debora Amoah

Date of Publication: 06/03/2023




Nowadays, social media has become an extensive part of our lives. In fact, many people from different generations use social media. Actually, most people can’t go a day without checking their phones and social media. Therefore, businesses are “forced” to jump on this trend and partake in social media advertising. Companies, big and small, use targeted ads on social media to market their products or services.

On top of that, the main goal of most businesses is to supply goods and services to as many people as possible. So, by reaching many people, they hope to increase their sales. For this reason, businesses have to go where their audience is and of course this is no other place than social media. As a result, the more companies invest in social media advertising, the higher rise we see in Instagram ads, YouTube ads, Facebook ads, and more.



Social media management


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Advertisements look very different now than they did in the past. With social media, businesses can reach a lot more people than with traditional ads. For this reason, most businesses use this as a way to reach a lot more people in a short amount of time. So, in the business world, social media management is more important than ever. That’s why more and more companies are hiring social media marketing agencies. The truth is that digital marketing is becoming more and more popular. These companies help them boost their social media presence and keep track of all their social platforms. In particular, they do this by offering social media management packages that companies can choose from. So, good investments in how social media is managed help businesses reach their goals. Apart from these, companies can spend money on paid ads and advertising companies to get their ads on as many platforms as possible. Therefore, people can easily find the ads because everything is digital, and they can also share them with others, getting the ads in front of even more people.



Competition between businesses


As more and more businesses use social media to advertise themselves, there is more competition between them. In fact, most businesses use the same platform to advertise their goods and services. So, businesses need to find ways to set themselves apart from their rivals. Especially those who make or sell the same or similar things. Thus, to make themselves stand out, companies need to do research on:


● What platforms to use. Which platforms are most popular with your target audience?

● What do people want to see and hear?

● How to use social media and what tools to use?

● What kinds of ads work for the people you want to reach?

● How to best market your business, products, and services?



Target audience


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To (hopefully) get good results, businesses need to reach the right people. For this reason, companies have to know what their target group wants or needs because most people are interested in different things. They should also think about the different ages of their potential audience. So, it's best for businesses to define and describe their customers. Who do you want to reach? What age group do they fit into? These questions help businesses learn more about the people they are trying to reach. As a result, they get a better idea of how to advertise to them and which social media platform they use most. So, by choosing target groups, relevant ads can be shown to the right people. This makes customers more likely to buy your product or use your service, or at least check out your company's website.

Importance of interaction


Since customers see many ads in a day, companies must really do their best to stand out. They need to understand what the consumers want so they can cater to their needs and wants easily. In order to do this, they need to interact with them.


As social media is also a tool for communication, it helps businesses and their customers interact with each other. Actually, it makes it easier for businesses to communicate and find out the interests of their customers. With these, they can make their advertising more trendy, catchy, and unique. This helps to get people's attention and makes their ads stand out from those of other businesses. But bear in mind that companies can adapt their services and products based on the feedback of their customers or get new ideas.



Increase of ROI


Businesses can track their return on investment (ROI) and make more money with social media advertising. In particular, ROI helps businesses see how they are growing and decide if they need to change or reposition themselves. It also helps them build a strong brand and reach a wider audience. Therefore, since ads on social media are usually cheaper, businesses will spend less but make more money. As a result, this will increase their return on investment (ROI). It also helps people recognize and know their brand better.


All in all, advertising on social media is becoming increasingly important, with businesses investing in social media marketing agencies to grow their business and increase their ROI. Social media platforms are ideal for reaching a broader audience. However, businesses must also compete with other companies and stay memorable in the target group's mind. So, companies with good social media management and well-defined targets can have more sales than traditional advertising. Last, they can also create an online presence to help the brand become memorable.



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