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Diversity and Inclusion in the Workplace

Author: Tina Kos

Publication date: 21.05.2024

While the terms diversity and inclusivity are usually bundled together as one, there’s a big difference between them. Diversity describes the ways in which we as people are different. And while diversity in the workplace is important, it doesn't automatically guarantee inclusivity.

How are diversity and inclusion different?

Diversity embraces a variety of individuals within workforce, including those of different ages, religions, ethnic backgrounds, individuals with disabilities, and people of all genders. It also involves recognizing and appreciating these unique differences.

An inclusive workplace ensures that every individual feels appreciated and respected. It fosters an environment where all employees feel secure in expressing diverse ideas, raising concerns and suggestions to managers, knowing that such actions are not only welcomed but also encouraged. It also allows for experimentation with new approaches, with the approval of management, diverging from traditional methods.

Benefits of diversity and inclusion in the workplace

Creating a diverse and inclusive atmosphere fosters a feeling of belonging among employees, enhancing their sense of connection and productivity. Companies that embrace diversity and inclusivity witness significant benefits in terms of business outcomes, innovation, and decision-making capabilities.

  • Bigger talent pool: Increasing the diversity of hires is essential for attracting a broader pool of interested and qualified candidates.

  • Increased employee engagement and trust: When employees experience inclusion, they become more engaged and are willing to go above and beyond for the organization, leading to positive impacts on profitability, team morale, and retention. Additionally, individuals in inclusive workplaces typically enjoy better physical and mental well-being and take fewer absences due to health issues.

  • New perspectives and innovation: Diverse teams are better at recognizing products and services that cater to the requirements of evolving customer demographics.

  • Better decision-making: This diversity of viewpoints allows for more comprehensive analysis of situations, leading to innovative solutions and better-informed decisions. Additionally, an inclusive environment encourages open communication and collaboration.

  • Improved performance: Diversity and inclusion improve workplace performance by fostering innovation, creativity, and employee engagement, resulting in higher productivity and better understanding of diverse customer needs.

  • Stronger business results and profits: Inclusive work environment promotes employee engagement and retention, leading to higher productivity and reduced turnover costs. Organizations that prioritize diversity and inclusion tend to be more adaptable, competitive, and successful in today's diverse marketplace.

Promoting diversity and inclusion in the workplace

Choosing leaders who actively support diversity and inclusion

Consider a candidate's dedication to diversity and inclusion during the hiring process and when promoting team leaders internally. By promoting individuals who uphold these values, a company can enhance fairness among its staff and foster an ongoing commitment to equity within the organization.

Good internal and external communication

Diversity training courses can enhance communication across various levels, simple adjustments in communication, like avoiding gendered terms in emails, can greatly boost overall inclusivity.

Providing equal access to opportunities

When assessing employees for promotions and other opportunities, it's crucial to recognize and address unconscious bias at every stage. Bias training and strategies like blind recruitment, where identifying details such as gender and names are withheld from resumes, help reduce this issue.

Educate about diversity

Companies should actively communicate their diversity objectives, keep employees informed about advancements, and work towards ensuring everyone comprehends the significance of workplace diversity. This could involve initiating discussions on issues like gender pay disparities and addressing skill gaps through training programs.


Fostering diversity and inclusion in the workplace is not just a matter of moral imperative but also a strategic advantage. By embracing diversity and creating an inclusive environment, organizations can tap into a wider talent pool, foster innovation, and enhance decision-making capabilities. Moreover, promoting diversity and inclusion leads to increased employee engagement, improved performance, and ultimately, stronger business results. Through proactive measures such as selecting inclusive leaders, promoting effective communication, ensuring equal access to opportunities, and educating about diversity, companies can cultivate an environment where every individual feels valued, respected, and empowered to contribute their best, driving success in today's diverse and dynamic business landscape.


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